Dialogical approach to a highly controlled discourse

Abstract

Abstract This paper sets out the results of an analysis of a corpus of interviews with certified accountants who work or have worked for a major international audit group (one of the Big 4). It uses a dialogical and enunciative approach to show how highly controlled discourses are employed to criticize the “affective temporality” in these large firms. The interviewees all mention the difficulty of living with certain emotions within these Big 4 firms (in particular with the following “temporal emotions”: boredom with repetitive tasks, cold relationships, stress and pressure). We use the pedagogical context of data collection and the professional context of the interviewees to interpret these controlled discourses, while strongly mobilizing the responsive dimension of dialogism.