Empathic listening as a social semiotic practice within the tradition of Nonviolent Communication

Abstract

Abstract This article investigates empathic listening as practised in the tradition of Nonviolent Communication (NVC), noting that this tradition is understood as a designed register of interpersonal connection, “concerned with progress toward a better world” (Hughes 2018). In the tradition, empathy is considered “a respectful understanding of what others are experiencing, … we give to others the time and space they need to express themselves fully and to be understood” (Rosenberg 2015: 91–92). The analysis in this article applies the tools of systemic functional linguistics to demonstrate that this empathic understanding is achieved by the empathiser supporting the speaker’s exploration of their emotions via a linguistic pattern of co-created, continuous thematic progression of resonated new information. The article provides insights into the linguistic machinery powering NVC empathy practice.