Effect of a Supportive Communication Educational Program on Women's Satisfaction With Childbirth Experiences in Local Safe Delivery Posts in Iran

Abstract

PURPOSETo investigate the effect of a supportive communication educational program on satisfaction with childbirth experiences among the women giving birth in the local safe delivery posts (SDPs).METHODSThis quasi-experimental study was conducted during September 23, 2017 and December 22, 2017. In the first phase, seven midwives were subjected to a supportive communication training program in one of two unique local SDPs in Zahedan, Iran. In the second phase, 300 women who gave birth at the SDPs (150 cases in each SDP) were entered into the study. The data were collected using the Mackey Childbirth Satisfaction Rating Scale (MCSRS).RESULTSThe intervention group had a higher mean childbirth satisfaction score in all five subdomains, compared to the control group. However, this difference was statistically significant only in the “general” (p < .001) and “self” (p = .003) subdomains of the MCSRS. The regression model showed if the women's labor experience was just like the way they expected, they were 5.99 times more likely to be satisfied with childbirth care in SDPs.CONCLUSIONAs the findings indicated, this program made childbirth care experiences more satisfactory for disadvantaged women.