The New Intragroup Conflict Scale: Testing and Psychometric Properties

Abstract

Background and Purpose: The importance of healthy work environments has received attention. Health care organizations are plagued with conflict which is detrimental to work environments. Thus, conflict must be studied. The purpose of this article is to describe the testing of a measure of conflict. Methods: A survey was used to evaluate the psychometric properties. The sample consisted of 430 nurses at an academic medical center. Results: Using principal component analysis (PCA) with varimax rotation, a six-factor solution (30 items) that explained 74.3% of variance emerged. Coefficient alpha ranged from .95 to .81. Correlations with existing scales supported construct validity (r = −.32–−.58). Conclusions: The results are encouraging. Use of the scale may provide insight into the impact of conflict on patient, staff, and organizational outcomes.