Partnerships With Aviation: Promoting a Culture of Safety in Health Care

Abstract

According to the Institute of Medicine (IOM, 1999, p. 1), “Medical errors can be defined as the failure of a planned action to be completed as intended or the use of a wrong plan to achieve an aim.” The current health care culture is disjointed, as evidenced by a lack of consistent reporting standards for all providers; provider licensing pays little attention to errors, and there are no financial incentives to improve safety (IOM, 1999). Many errors in health care are preventable. “Near misses” and adverse events that do occur can offer insight on how to improve practice and prevent future events. The aim of this article is to better understand underreporting of errors in health care, to present a model of change that increases voluntary error reporting, and to discuss the role nurse executives play in creating a culture of safety. This article explores how high reliability organizations such as aviation improve safety through enhanced error reporting, culture change, and teamwork.