1. Dental Marketing Planner;American Dental Association, Marketing Services Department,1983
2. Quality assurance: five experts examine the issues;JADA,1982
3. Development of a dental satisfaction questionnaire for the health insurance experiment;Davies,1982
4. Patient satisfaction in 14 private dental practices;Murray,1981
5. Lindahl, R.L., and others. A comparison of two quality review systems, patient perceptions of quality and provider attitudes toward quality. University of North Carolina School of Dentistry, Chapel Hill, NC (undated).