Conflict Management, Effect of Gender in Different Enterprises: Empirical Literature Review

Abstract

Purpose: This paper aims to study past researches and articles by examining the main and interactive effects of gender on conflict-management style and strategies in different organizational setups or industry nature. Approach: This research was designed to investigate assumptions that may exist regarding the relationship between gender and conflict resolution style in different setups. Review-based Qualitative content analysis method was used in this study to analyze the past and contemporary studies on the influence of gender in conflict resolution. Findings: The results found that biological sex does not correlate with the choice of conflict management style. On the other hand, the findings have shown that gender role is a forecaster for the choice of conflict management styles as masculine and androgynous individuals were highest on the dominating conflict style and avoiding style depending on the conflict, whereas feminine individuals were highest on the avoiding style and collaborative conflict resolution style. Implications: A model has been developed based on the literature review identifying the key types of functional conflicts resolution ways and to promote or diminish organizational conflict.