A mixed-methods study on the influence of quality of work life on commitment and performance

Abstract

Academic institutions are distinguished entities that perform pivotal functions to promote education and research. Faculty are involved in these aspects by contributing their best efforts to achieve goals. Thus, they are the most important organizational resources. The study aimed to investigate the quality of work life of state university faculty. Moreover, it intended to contribute new knowledge by identifying its influence on commitment and performance using Explanatory Sequential Mixed Methods. There are studies on quality of work life (QWL) in higher academic institutions with different components. However, this will be the first in education using the thirteen (13) factors of QWL of the 21st century. There is a sample of two hundred fifteen (n = 215) respondents and twenty participants from the state university in the province of Rizal, Philippines. Numerical data were treated with mean and Pearson’s r, while thematization is used to analyze qualitative data. Rewards and recognition have been commendable (M = 4.37); however, sustainable safety and health programs are aspired (M = 3.38). People feel empowered, but the excessive number of teaching loads was noticed, and the incentivization of those with the additional designation. The study found influence of quality of work life on commitment (r = .583, p < .01). QWL is considered multi-faceted, and evidently, many elements do not directly influence performance, having a very weak positive correlation (r = .079, p < .01). These results are deemed significant to continuously improve the welfare of employees. Hence, commitment and performance will be intensified. AcknowledgmentThe author is indebted to the President of the University of Rizal System, Philippines, and Vice President for Research, Development, Extension, and Production for the support given to publishing this paper.