The mediating role of emotional intelligence in the employees performance

Author:

Tukiman Hendrawijaya Arief1ORCID,Ary Gumanti Tatang2ORCID,Sasongko 3,Puspitaningtyas Zarah4ORCID

Affiliation:

1. Ph.D. in Public Administration, Faculty of Teacher Training and Education, University of Jember

2. Ph.D., Professor, Faculty of Economics, University of Bhayangkara Jakarta Raya, Jl Perjuangan Bekasi West Java

3. Ph.D. degree in Public Administration, Faculty of Social and Political Science, Jember University

4. Doctor, Lecturer, University of Jember

Abstract

This study investigates the mediating effect of emotional intelligence on the relationship between motivation, compensation, satisfaction, work climate and employees’ performance. The sample consists of 96 field officials who were the government employees specializing in coping with the eradication of Dengue Hemorrhagic Fever (DHF) in the district of Jember, Indonesia. Results using path analysis reveal that all examined variables positively and significantly affect employees’ performance. The study finds that emotional intelligence mediates the relationship of work motivation, compensation, work satisfaction, and work climate with employees’ performance.

Publisher

LLC CPC Business Perspectives

Subject

Strategy and Management,Business and International Management,General Business, Management and Accounting,Information Systems and Management,Law,Sociology and Political Science,Public Administration

Reference44 articles.

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2. Agustian, A. G. (2001). Rahasia Sukses Membangun Kecerdasan Emosi dan Spiritual: ESQ. Jakarta: Arga.

3. Anoraga, P. (2005). Psikologi Kepemimpinan. Jakarta: Penerbit Rineka Cipta.

4. Cahyono, H. (2013). Relasi birokrasi daerah dan partisipasi publik dalam kinerja pelayanan publik (Dissertation). Universitas Jember: Jember.

5. Caldwell, B. J., & Spinks, J. M. (1992). Leading the Self Managing School. London: The Falmer Press.

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