Service quality in dentistry: the role of the dental nurse

Author:

Mindak M. T.

Publisher

Springer Science and Business Media LLC

Reference16 articles.

1. Bader J . Auxiliary turnover in 13 dental offices. J Am Dent Assoc 1982; 104 307–312.

2. Nuffield Report. Education and training of personnel auxiliary to dentistry. Norwich, UK: The Nuffield Foundation 1993.

3. Locker D, Burman D, Otchere D . Work-related stress and its predictors among Canadian dental assistants. Community Dent Oral Epidemiol 1989; 17 263–266.

4. Blinkhorn A . Stress and the dental team: a qualitative investigation of the causes of stress in general dental practice. Dent Update 1992; 19 385–387.

5. Craven R C, Blinkhorn A S, Roberts C . A survey of job stress and job satisfaction among DSAs in the north-west of England. Br Dent J 1995; 178 101–104.

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