Elicitation of security threats and vulnerabilities in Insurance chatbots using STRIDE

Author:

Bokolo Zilungile,Daramola Olawande

Publisher

Springer Science and Business Media LLC

Reference48 articles.

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4. IBM: how-chatbots-reduce-customer-service-costs-by-30-percent (2017). https://www.ibm.com/blogs/watson/2017/10/how-chatbots-reduce-customer-service-costs-by-30-percent/.

5. Tok, Y. C., Chattopadhyay, S.: Identifying threats, cybercrime and digital forensic opportunities in smart city infrastructure via threat modeling (2022).

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