The effectiveness of out-of-hours dental services: II. patient satisfaction-Reference-Cited by-同舟云学术

The effectiveness of out-of-hours dental services: II. patient satisfaction

Published:2005-01 Issue:3 Volume:198 Page:151-156
ISSN:0007-0610
Container-title:British Dental Journal
language:en
Short-container-title:Br Dent J

Author:

Anderson R,Thomas D W,Phillips C J

Publisher

Springer Science and Business Media LLC

Subject

General Dentistry

Link

http://www.nature.com/articles/4812046.pdf

Reference26 articles.

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2. Anderson R, Thomas DW, Phillips CJ . The effectiveness of out-of-hours dental services: I. pain relief and oral health outcome. Br Dent J 2005; 198: 91–97

3. Campbell SM, Roland MO, Buetow SA . Defining quality of care. Soc Sci Med 2000; 51: 1611–1625.

4. Williams SJ, Calnan M . Convergence and divergence: assessing criteria of consumer satisfaction across general practice, dental and hospital care settings. Soc Sci Med 1991; 33: 707–716.

5. Chakraborty G, Gaeth GJ, Cunningham M . Understanding consumers' preferences for dental services. J Health Care Marketing 1993; 13: 48–58.

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