The effectiveness of out-of-hours dental services: II. patient satisfaction
Author:
Publisher
Springer Science and Business Media LLC
Subject
General Dentistry
Link
http://www.nature.com/articles/4812046.pdf
Reference26 articles.
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3. Campbell SM, Roland MO, Buetow SA . Defining quality of care. Soc Sci Med 2000; 51: 1611–1625.
4. Williams SJ, Calnan M . Convergence and divergence: assessing criteria of consumer satisfaction across general practice, dental and hospital care settings. Soc Sci Med 1991; 33: 707–716.
5. Chakraborty G, Gaeth GJ, Cunningham M . Understanding consumers' preferences for dental services. J Health Care Marketing 1993; 13: 48–58.
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