Impact of Information Sharing on Supply Chain Performance with Mediation of Trust

Abstract

This paper investigates the impact of information sharing with suppliers on supply chain performance while mediating the effect of trust. In this descriptive study, quantitative research will involve a questionnaire as a research instrument with boundary-spanning managers involved in sharing information with suppliers. Multiple research papers in different industries are used to see the impact of information sharing. In this study, information sharing with suppliers is integral in improving supply chain performance, impacting the overall business performance. Trust as a mediating factor improves sharing of information, but it will not directly influence the enhancement of supply chain performance. The findings will help managers understand and evaluate the importance of information sharing with a supplier and its effect on supply chain performance and enable them to make better decisions that enhance supply chain performance. The study is conducted in a specified time frame which bound the research to a particular period. Geographical boundaries also limit the study as it determines the impact of the research on the pharmaceutical industry of Pakistan, located in Karachi. Organizations need to develop a system that promotes information sharing by investing in technologies that support exchanging information between partners. Building trust and forming collaborative ties will ensure progression in the results of the supply chain network.