Job Satisfaction and Burnout in Mental Health Services for Older People

Author:

Spear Jonathan1,Wood Leanne2,Chawla Sudarshan3,Devis Antony4,Nelson Jim5

Affiliation:

1. Department of Neurosciences, University of Western Australia, WA, Australia

2. Metropolitan Mental Health Service, Perth, WA, Australia

3. Fremantle Hospital and Health Service, Fremantle, WA, Australia

4. North Metropolitan Mental Health Service, Osborne Park, WA, Australia

5. Armadale Health Service, Armadale, WA, Australia

Abstract

Objective: The objective of the present paper was to identify factors associated with job satisfaction and burnout among staff working in mental health services for older people. Methods: A postal survey was distributed to staff members from eight mental health services for older people in Western Australia. Staff focus groups identified causes of work stress. Results: The response rate was 33% (116/349). Teamwork, social support and clear roles had a positive effect on job satisfaction. Community staff members had higher job satisfaction than ward staff. Nurses reported higher burnout and lower job satisfaction than other mental health professionals. Staff members working in newer models of service delivery had higher job satisfaction than those working in more traditional models. Conclusion: Surveys and focus groups were an effective means of identifying factors associated with job satisfaction in mental health staff members. Newer models of service delivery with team building and supportive management may improve the workplace for staff.

Publisher

SAGE Publications

Subject

Psychiatry and Mental health

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