Effect of a triage-based e-mail system on clinic resource use and patient and physician satisfaction in primary care

Author:

Katz Steven J.,Moyer Cheryl A.,Cox Douglas T.,Stern David T.

Publisher

Springer Science and Business Media LLC

Subject

Internal Medicine

Reference15 articles.

1. Ball M, Lillis J. E-health: transforming the physician/patient relationship. Int J Med Inf. 2001;61:1–10.

2. Starr P. Health care reform and the new economy. Health Aff. 2000;19:23–32.

3. Kassirer J. Patients, physicians, and the Internet. Health Aff. 2000;19:115–23.

4. Cole JI, Suman M, Schramm P, et al. The UCLA Internet Report. Surveying the Digital Future. Year Two, 2001. Available at: http://ccp.ucla.edu/pdf/UCLA-Internet-Report-2001.pdf. Accessed June 25, 2003.

5. The Harris Poll. Patient/physician online communication: many patients want it, would pay for it, and it would influence their choice of doctors and health plans. Harris Interactive Health Care News. 2002;2:1–4.

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