Patient satisfaction: a key concept for evaluating and improving nursing services
Author:
Affiliation:
1. Evagelismos Hospital, Athens,
2. Professor, Law School, University of Athens,
3. Professor,
4. Associate Professor, Department of Nursing, University of Athens, Athens, Greece
Publisher
Wiley
Subject
Leadership and Management
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1046/j.1365-2834.1999.00101.x
Reference80 articles.
1. Developing a Measure of Patient and Personnel Satisfaction with Nursing Care
2. What factors affect patients’ opinions of their nursing care.;Abdellah F.G.;Hospitals,1957
3. What hospitals have done to improve patient care.;Abdellah F.G.;Hospitals,1957
4. What patients say about their nursing care.;Abdellah F.G.;Hospitals,1957
5. What personnel say about nursing care.;Abdellah F.G.;Hospitals,1957
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