1. Vice‐President, Nursing Services, Chronic Care Program, Sisters of Charity of Ottawa Health Service, 43 Bruyere Street, Ottawa, Ontario K1N 5C8, Canada,
2. Professor, School of Nursing, University of Ottawa, 451 Smyth Road, Ottawa, Canada,
3. Research and Education Coordinator, Sisters of Charity of Ottawa Health Service, Elisabeth Bruyere Pavilion, 43 Bruyere Street, Ottawa, Ontario K1N 5C8 Canada