Abstract
The increasingly competitive and globalized digital society requires professional skills related to reflection and rationality. Taking this setting into account, the article analyzes how tech- nology collaborates with the process of professionalization and development of critical thinking in young social work students in Santiago de Chile. For this purpose, a qualitative content analysis of 40 digital portfolios (e-portfolios) is carried out in which the students express their reflections on the teaching-learning processes of a course taught according to the Service-Learning methodology in light of the ”Model of Professional Skills for Social Intervention” (Razeto y Cortez-Monroy, 2014), which accounts for the main domains in training students in this discipline. For this purpose, the meanings, reflections, learning and ideas that emerged as categories associated with the content of the e-portfolios were identified. The findings show that the e-portfolio favors a reflective process that allows conceptual and practical aspects to be integrated, favoring the use of critical thinking associated with work in the different domains studied (intrapersonal, interpersonal, instrumental- technical and ethical). It concludes that technology is a critical factor in the professionalization process, given the need to incorporate methodologies that make sense and bring students closer to the practice of their future profession. In this, teaching practices supported by a culture of techno- logy and innovation play a central role.