Affiliation:
1. Eastern Montana College, Billings
Abstract
For the past five years the first author has served as a communication trainer of new volunteers for a thriving Hospice organization. This article details the communication-related portions of the new volunteer training process. This description covers both the theoretical intentions of the training as well as the contextual applications. It can serve as a text and an outline of activities in developing an initial communication skills training program for Hospice volunteers. Topics addressed include trusting, listening, talking about death and dying, communication/interacting effectively, being assertive, taking responsibility, modeling appropriate behavior, and using imagination.
Subject
Life-span and Life-course Studies,Critical Care and Intensive Care Medicine,Health(social science)
Cited by
14 articles.
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