Examining the Key Practices of Human Resource Development (HRD), Employees Competencies (EC) and Service Performance (SP) Among Frontline Employees of Hotel Industry: Are They Significantly Related?-Reference-Cited by-同舟云学术

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Examining the Key Practices of Human Resource Development (HRD), Employees Competencies (EC) and Service Performance (SP) Among Frontline Employees of Hotel Industry: Are They Significantly Related?

Published:2018-05-01 Issue:5 Volume:24 Page:2990-2995
ISSN:1936-6612
Container-title:Advanced Science Letters
language:en
Short-container-title:adv sci lett

Author:

CheRusuli M. S¹,Zakaria M. N¹,Azemawati I¹,Fauzan H¹,Ismail M¹,Suhaila A. K¹

Affiliation:

1. Faculty of Entrepreneurship and Business, Universiti Malaysia, Kelantan Kampus Kota 16100, PengkalanChepa, Kelantan, Malaysia

Publisher

American Scientific Publishers

Subject

General Energy,General Engineering,General Environmental Science,Education,General Mathematics,Health(social science),General Computer Science

Cited by 2 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. The Nexus Between Human Resource Management Practices and Service Recovery Performance in Takaful Insurance Industry in Pakistan: The Mediating Role of Employee Commitment;Frontiers in Psychology;2022-03-14

2. Impact of key HR practices (human capital, training and rewards) on service recovery performance with mediating role of employee commitment of the Takaful industry of the Southeast Asian region;Education + Training;2020-04-27

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