The Effect of Job Satisfaction on Work Accidents: Empirical Study in Algerian Electricity and Gas Company − Hassi Messaoud

Abstract

Job satisfaction is the result of an employee’s perception of their work and the impact of their actions, attitudes and values on personal and professional life. Potential consequences of job discontentment may include high staff turnover, increased absenteeism, alcohol or drug addiction, and accidents at the workplace. The article aims to develop a methodology for assessing employee job satisfaction to substantiate the cause-and-effect relationship between job satisfaction and the number of workplace accidents. The subject of the study is the Algerian Electricity and Gas Company in Hassi Messaoud, which employs more than 82 thousand employees and has more than 11 million electricity consumers and more than 7 million gas consumers. The study is based on a survey of employees of the operation and human resources departments, for which a random sample was formed, and 84.16% of the questionnaires were valid for analysis. The Cronbach’s Alpha coefficient was used to assess the internal consistency of the questionnaire, which professional experts reviewed. The SPSS statistical package was used to process the data. The study showed that among all dimensions of job satisfaction, the most important for the surveyed respondents were satisfaction with the leadership style and job stability, while less important were workload, satisfaction with the work environment, and remuneration. Future research is needed to examine the factors that will contribute to the reduction of workplace accidents; further efforts are needed to understand the many aspects that affect other sectors of the economy and different industries.