A Knowledge-based Approach to Handling Exceptions in Workflow Systems

Author:

Klein Mark,Dellarocas Chrysanthos

Publisher

Springer Science and Business Media LLC

Subject

General Computer Science

Reference35 articles.

1. Auramaki, E. and M. Leppanen (1989): Exceptions and Office Information Systems. Proceedings of the IFIP WG 8.4 Working Conference on Office Information Systems: The Design Process., Linz, Austria. Amsterdam: North Holland.

2. Birnbaum, L., G. Collins, et al. (1990): Model-Based Diagnosis of Planning Failures. Proceedings of the National Conference on Artificial Intelligence (AAAI-90). Cambridge, MA: MIT Press.

3. Broverman, C.A. and W.B. Croft (1987): Reasoning About Exceptions During Plan Execution Monitoring. Proceedings of the National Conference on Artificial Intelligence (AAAI-87).

4. Chandrasekaran, B. and S. Mittal (1999): Deep Versus Compiled Knowledge Approaches To Diagnostic Problem Solving. International Journal of Human Computer Studies, vol. 51, no. 2, pp. 357–368.

5. Clancey, W.J. (1984): Classification Problem Solving. Proceedings of the National Conference on Artificial Intelligence (AAAI-84).

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