Identification and prioritization of factors causing delays in ICT projects based on PMBOK standards using Fuzzy Delphi & Fuzzy Delphi hierarchical analysis

Abstract

Due to the importance of Information and Communication Technology (ICT) projects and lack of research on such projects in the petroleum industry, the present study mainly aimed to identify and prioritize the factors affecting the delay of ICT projects in Masjid-i-Solieman Oil and Gas Production Company as the case study. This investigation seeks the causes of undesirable conclusions of the ICT petroleum industry. The results are crucial to prevent the wastage of financial resources or time (due to sanctions and the difficulty of supply resources in Iran), also are very important for the project management of the oil and gas industry. On the other hand, it can be helpful all over the world. According to the obtained prioritization, the most significant impact was the wrong sequence and definition of prerequisite relationships, prioritization instructions and lack of review of the priority in allocating limited resources to project components, and lack of timely allocation of financial resources, respectively, with the highest importance.