BEYOND BARRIERS: AN EXPLORATION OF ACCESSIBILITY CHALLENGES AND EMOTIONAL EXPERIENCES IN INCLUSIVE HERITAGE VISITATION AT LALBAGH FORT, DHAKA

Abstract

Heritage sites, as revered repositories of cultural memory, form an integral facet of a nation's cultural and architectural fabric. In Bangladesh, where conventional conservation paradigms have been traditionally embedded, the connection between heritage conservation and outdoor accessibility, especially for physically challenged individuals, remains under-researched and overlooked. This study seeks to bridge the gap between existing research and the limitations of accessibility regulations in Bangladesh by investigating outdoor accessibility challenges faced by physically challenged persons at heritage sites, focusing on the historical Lalbagh fort. This qualitative case study methodology includes surveys with observations through access audit checklists and semi-structured questionnaires to investigate the physical barriers, communication systems, and representative and interpretive resources that could impede accessibility and impact the experience of heritage visitation. This study aims to investigate the challenges that prevent individuals with physical disabilities from having barrier-free access to the heritage site's resources and experiences. While doing this, this research also explores potential solutions to overcome these obstacles and promote inclusive heritage tourism practices. The findings of the study indicate that while there is a genuine intention to enhance accessibility, the barriers of core outdoor accessibility elements remain unattended. The study recommends a multifaceted strategy to improve accessibility, including modifications to the site's physical environment, enhancements to communication systems, and increased staff training and capacity-building. By addressing these barriers and promoting accessible tourism practices, places like Lalbagh Fort can become more inclusive, fostering future generations' cultural heritage preservation.