1. Card, S. K., Pirolli, P., Van Der Wege, M. M., Morrison, J. B., Reeder, R. W., Schraedley, P. K., &Boshart, J. (2001). Information scent as a driver of Web behavior graphs: Results of a protocol analysis method for Web usability. InProceedings of ACM CHI 2001 (pp. 498–504). New York: ACM Press.
2. Hong, J. I., & Landay, J. A. (2001). WebQuilt: A framework for capturing and visualizing the Web experience. InProceedings of the 10th International World Wide Web Conference (pp. 717–724).
3. Ivory, M. Y., &Hearst, M. A. (2001). The state of the art in automating usability evaluation of user interfaces.ACM Computing Surveys,33, 470–516.
4. John, B., &Kieras, D. (1996). The GOMS family of user interface analysis techniques: Comparison and contrast.ACM Transactions on Computer-Human Interaction,3, 320–351.
5. Lister, M. (2003). Streaming format software for usability testing. InProceedings of ACM CHI 2003 (Extended abstracts, 632–633). New York: ACM Press.