The equality of the workload and total attained waiting time in average

Abstract

It has recently been shown that, for the FCFS G/G/1 queue, the workload and attained waiting time of a customer in service have the same stationary distribution. We show that, for a general queueing system setting, the workload and total attained waiting time of customers in service are identical in average but the equality of the distributions is not true in general except for the FCFS G/G/1 queue.