1. Center for Healthcare Organization & Implementation Research (CHOIR), VA Bedford Healthcare System, Bedford, MA 01730, USA
2. University of Massachusetts Lowell, Lowell, MA 01854, USA
3. Northern Hub for Veteran & Military Families' Research, Department of Nursing, Midwifery & Health, Faculty of Health & Life Sciences, Northumbria University Newcastle, Newcastle upon Tyne, NE7 7XA, UK