1. The Mid Staffordshire NHS Foundation Trust Inquiry (2010) Independent Inquiry into care provided by Mid Staffordshire NHS Foundation Trust January 2005 — March 2009 Volume I. HC3751, ed Francis R (The Stationery Office, London).
2. The Mid Staffordshire NHS Foundation Trust Inquiry Francis R (2010) Independent Inquiry into care provided by Mid Staffordshire NHS Foundation Trust January 2005 — March 2009 Volume II. HC3751 (The Stationery Office, London).
3. NHS Scotland (2010) Welcome to the Scottish Patient Safety Programme, http://www.scottishpatientsafetyprogramme.scot.nhs.uk/programme (accessed 8 Jan 2014).
4. Healthcare Improvement Scotland (2013) Scottish Patient Safety Programme Primary Care Patient Safety — It’s no trouble at all, http://www.healthcareimprovementscotland.org/our_work/patient_safety/spsp/patient_safety_in_primary_care.aspx (accessed 17 Jan 2014).
5. The Health Foundation Inspiring Improvement (2011) Learning report: Safer Patients Initiative (The Health Foundation, London).