1. Dutton WH Helsper EJ Gerber MM The internet in Britain 2009, Oxford Internet Surveys (Oxford Internet Institute University of Oxford), http://www.oii.ox.ac.uk/research/oxis/oxis2009_report.pdf (accessed 8 Oct 2013).
2. Liddell A Adshead S Burgess E Technology in the NHS: transforming the patient’s experience of care. http://www.kingsfund.org.uk/publications/technology-nhs (accessed 8 Oct 2013).
3. Enhancing Primary Care Through Online Communication
4. American Medical Association Opinion 5.026 — the use of electronic mail, http://www.ama-assn.org//ama/pub/physician-resources/medical-ethics/code-medical-ethics/opinion5026.page (accessed 8 Oct 2013).
5. The Use of Physician-Patient Email: A Follow-up Examination of Adoption and Best-Practice Adherence 2005-2008