1. Agency for Healthcare Research and Quality. (2019, September7). Patient safety primer: Adverse events, near misses and errors. https://psnet.ahrq.gov/primer/adverse-events-near-misses-and-errors
2. Agency for Healthcare Research and Quality. (2020). Section 4: Ways to approach the quality improvement process. https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi- process/index.html
3. American Occupational Therapy Association. (2020). OT Home Health Evaluation Checklist and Quality Measures. https://www.aota.org/∼/media/Corporate/Files/Practice/Manage/value/Home-Health- Eval-Checklist.pdf
4. Aspden, P., Corrigan, J. M., Wolcott, J., & Erickson, S. M. (Eds.). (2009). Patient safety: Achieving a new standard for care. National Academies Press. www.nap.edu/openbook.php?record_id=10863&page=R1
5. “Never events” and the quest to reduce preventable harm;Austin;Joint Commission Journal on Quality and Patient Safety,2015