1. Customer Relationship Management System for Retail Stores Using Unsupervised Clustering Algorithms with RFM Modeling for Customer Segmentation;2024 IEEE 14th Symposium on Computer Applications & Industrial Electronics (ISCAIE);2024-05-24
2. Relationship Management Between Consumers and Suppliers;Advances in Marketing, Customer Relationship Management, and E-Services;2024-05-17
3. How the Gamification Loyalty Program Affects Customer Behavior: A Literature Review;Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022);2023-09-29
4. Typology of Modern Digitally Oriented Management Theories in the Socio-Economic Sphere;Humanities and Social Sciences. Bulletin of the Financial University;2023-07-21
5. İç Müşteri İlişkileri Yönetiminin Kurumsal Bağlılık Üzerine Etkisi;Süleyman Demirel Üniversitesi Vizyoner Dergisi;2023-05-25