Quality perception in research laboratories from Fiocruz after QMS implementation

Author:

Presot Ivanete Milagres1,Soares Rodrigo Pedro Pinto1,Madureira Ana Paula2,Bicalho Kelly Alves3,Modena Celina Maria1

Affiliation:

1. Oswaldo Cruz Foundation (Fiocruz)

2. Federal University of São João Del Rey

3. Oswaldo Cruz Foundation (Fiocruz); Federal University of Ouro Preto

Abstract

Quality Management System has been implemented at the René Rachou Research Center since 2003. This study investigated its importance for collaborators (Cs) in laboratories. This was a quantitative and descriptive study performed in a group of 113 collaborators. It was based on the World Health Organization handbook: Quality Practices in Basic Biomedical Research. The questionnaires evaluated the parameters using the Likert scale. Biosafety, training and ethics were considered to be the most important parameters. Supervision and quality assurance, data recording, study plan, SOPs and file storage achieved intermediate evaluation. The lower frequency of responses was obtained for result report, result verification, personnel and publishing practices. Understanding the perception of the collaborators allows the development of improvement actions aiming the construction of a training program directing strategies for disseminating quality.

Publisher

FapUNIFESP (SciELO)

Subject

Public Administration

Reference29 articles.

1. Implementation of Good Laboratory Practice in a University Research Unit;ABAD Xavier;Quality Assurance Journal,2005

2. NBR ISO 9001: Sistema de gestão da qualidade: requisitos,2008

3. NBR ISO 16501: Diretrizes para sistemas de gestão da pesquisa, do desenvolvimento e da inovação (PD & I),2011

4. NBR ISO/IEC 17025: Requisitos gerais para a competência de laboratórios de ensaios e calibração,2005

5. NBR/NM-ISO 15189: Laboratórios de Análises Clínicas-Requisitos especiais de qualidade e competência,2008

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