Cooperative behavior and management of a patient care team in an oncohematology hospital service

Abstract

ABSTRACT Objective: to identify the perceptions of teamwork according to professionals of an oncohematology unit. Methods: this is an exploratory study/qualitative approach. Nineteen health professionals from the oncohematology unit of a public teaching hospital participated. Data collection took place through semi-structured interviews, from September to December 2018. Data analysis followed Content Analysis, thematic modality, and the work process theoretical framework. Results: two categories emerged: Cooperative behavior of professionals from an oncohematology unit, revealing meanings of teamwork and its facilitating/hindering factors in the unit, and Composition, characteristics and management of the unit, presenting teamwork in the perspective of organization/dynamics of work at the unit, material instruments, qualification/training, team composition and organizational management. Final considerations: there is a need for management to know and better understand the work of workers and their difficulties, providing psychological support to the team.