Socio-linguistic analysis of the Charter of Citizens' Rights and Obligations in Health Services-Reference-Cited by-同舟云学术

Socio-linguistic analysis of the Charter of Citizens' Rights and Obligations in Health Services

Published:2013-12 Issue:4 Volume:22 Page:873-884
ISSN:0104-0707
Container-title:Texto & Contexto - Enfermagem
language:
Short-container-title:Texto contexto - enferm.

Author:

Granero-Molina José¹,Fernández-Sola Cayetano¹,Aguilera-Manrique Gabriel¹,São-Romão-Preto Leonel²,Lara-Palomo Inmaculada Carmen,Castro-Sánchez Adelaida M.¹

Affiliation:

1. Universidad de Almería, Spain

2. Instituto Politécnico de Bragança, Portugal

Abstract

The aim of this study is to carry out a socio-linguistic analysis of the dissemination of the Charter of Citizens' Rights and Obligations in Public Health Services. We designed a qualitative investigation using observation and content analysis. A deductive analysis technique was followed, based on the "SPEAKING" model categories. The data analysis suggests a clear framework of rights and obligations has been established, but is not very familiar to patients and relatives. We can conclude that despite the widespread dissemination and publicity of the Citizens' Charter of Rights and Obligations, we still need the involvement of professionals. Nurses can develop a fundamental role in this process.

Publisher

FapUNIFESP (SciELO)

Subject

General Nursing

Link

http://www.scielo.br/pdf/tce/v22n4/02.pdf

Reference43 articles.

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4. Rights and obligations of citizens in the public health services of Andalucía

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