Affiliation:
1. Universidade Federal de Santa Maria, Brazil
2. Universidade Federal de Santa Catarina, Brazil
3. MacEwan University, Canada
Abstract
ABSTRACT Objective: To describe the instruments used by nurses for the management of care in face of the demands of the emergency hospital service. Method: This is a qualitative study, with triangulation of data from interviews, focus groups, and documents, conducted with nurses from an Emergency Hospital Service in a state in southern Brazil. Data were subjected to thematic content analysis. Results: Seventeen nurses participated in the study. The categories emerging from this study were view of the whole picture, definition of priorities, and physical instruments. These instruments are used by nurses to manage multiple tasks and provide adequate care to patients with different levels of complexity, in the face of an intense and unpredictable work process due to the constant demand for care. Conclusion: The instruments used by nurses in their work process are mainly skills and attitudes developed as a coping strategy at an intense and complex work environment.
Reference27 articles.
1. Os processos de trabalho em enfermagem;Sanna MC;Rev Bras Enferm.,2007
2. Nursing work in pediatric emergency from the perspective of the companion;Neves FG;Esc Anna Nery.,2016
3. Perception of the nursing staff about the nurse’s role in the emergency service;Barreto MS;Rev Rene.,2015
4. Challenges for mobilization of management skills by nurses in emergency room;Montezeli JH;Ciênc Cuid Saúde.,2014
5. An interpretative study on nurses’ perspectives of working in an overcrowded Emergency Department in Taiwan;Chen LC;Asian Nurs Res.,2018
Cited by
1 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献