1. https://www.hse.ie/eng/about/Who/qualityandpatientsafety/Medical-Devices/decontamination/Quality-Improvement-Framework.pdf
2. www.kingsfund.org.uk/publications/patient-centred-leadership
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4. Leadership and management skills in healthcare;Ellis;British Journal of Cardiac Nursing,2013
5. West M, Eckert R, Steward K, et al. Developing collective leadership for health care. London: The King's Fund. 2014.