Affiliation:
1. Pécsi Tudományegyetem, Általános Orvostudományi Kar Családorvostani Intézet Pécs Rákóczi út 2. 7623
2. University of Oklahoma, Health Sciences Center Department of Family and Preventive Medicine Oklahoma City OK USA
Abstract
Introduction: Besides medical treatment, adequate communication and personal relationships between physicians and patients are the most important determinants of patient satisfaction. Aim: To explore doctor–patient relationships, and factors that may determine patient satisfaction with care. Method: Patients with gastroesophageal reflux (n = 80) were divided into subgroups treated by family doctors or by gastroenterologists. Patients were asked to fill in a questionnaire about communication and patient satisfaction. Results: Significantly more patients visited family doctors than gastroenterologists with health problems (80%; 20%, p < 0.001). Patients were significantly more satisfied with the information they received about the process of care provided by family doctors (95%) compared to that they obtained from gastroenterologists (65%; p = 0.002). Significantly more patients in family practices indicated that their doctors spent enough time with them compared to subspecialists (96.7%; 80% p = 0.032). Conclusions: Patients develop a closer personal relationship and more appropriate communication with family doctors compared to specialists, which can be an important component of successful treatment. Orv. Hetil., 154 (43), 1713–1718.
Cited by
1 articles.
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