Predicting task performance for intelligent human-machine interactions

Abstract

Human-machine teams are deployed in a diverse range of task environments and paradigms that may have high failure costs (e.g., nuclear power plants). It is critical that the machine team member can interact with the human effectively without reducing task performance. These interactions may be used to manage the human's workload state intelligently, as the overall workload is related to task performance. Intelligent human-machine teaming systems rely on a facet of the human's state to determine how interaction occurs, but typically only consider the human's state at the current time step. Future task performance predictions may be leveraged to determine if adaptations need to occur in order to prevent future performance degradation. An individualized task performance prediction algorithm that relies on a multi-faceted human workload estimate is shown to predict a supervisor's task performance accurately. The analysis varies the prediction time frame (from 0 to 300 s) and compares results to a generalized algorithm.