1. Getting into the jet stream;Boggs;Ment Retard,1992
2. What quality assurance means to me: Expectations of consumers;Kennedy,1990
3. Rhetoric and realities in today's ICF/MR: Control out of control;Holburn;Ment Retard,1992
4. From standards to compliance, to good services, to quality lives: Is this how it works?;Shea;Ment Retard,1992