Customer Orientation and Leadership in the Health Service Sector: The Role of Workplace Social Support
Author:
Publisher
Frontiers Media SA
Subject
General Psychology
Reference61 articles.
1. Staying engaged on the job: the role of emotional labor, job resources, and customer orientation.;Anaza;Eur. J. Mark.,2016
2. The role of customer orientation as a moderator of the job demand–burnout–performance relationship: a surface-level trait perspective.;Babakus;J. Retail.,2009
3. The role of learning and customer orientation for delivering service quality to patients.;Bellou;J. Health Organ. Manag.,2010
4. Theory and research for developing a science of leadership.;Blake;J. Appl. Behav. Sci.,1982
Cited by 21 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Sustainability of healthcare supply chain management: a panoramic approach through SLR and bibliometric;Kybernetes;2024-05-31
2. Driving innovation in health care: exploring the impact of ambidextrous leadership on creative performance among frontline health professionals in Norway;BMC Health Services Research;2024-03-02
3. The Complex and Ever-Changing Environment of Healthcare Systems: Characteristics and Future Challenges;Technology and Competency-Oriented Learning;2024
4. Factors Supporting the Job Satisfaction of the Middle Healthcare Management – The Role of Work Conditions, Managerial Competencies and Social Support;Ekonomický časopis;2023-12-13
5. Ethical Leadership in LTC: From Caregivers’ Customer Orientation to Senior’s Satisfaction and Well-Being;Journal of Healthcare Leadership;2023-11
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3