Community and motivation among tennis officials: a cross-cultural multilevel analysis

Abstract

Sport officials are pivotal to the development of the game at every level. Yet, the exploration of these officials’ job satisfaction and turnover intentions, especially within tennis, remains largely neglected. This study undertakes a cross-cultural adaptation and validation of the Referee Retention Scale (RRS) in a Chinese context (RRS-CN) and uses multilevel models (MLM) to explore the influence of perceived administrator consideration, mentoring, continuing education opportunities, remuneration, stress, and ecological factors on tennis officials’ sense of community and officiating motivation. Data from 523 tennis officials across 26 provinces in China were gathered via an online survey. Through exploratory and confirmatory factor analyses, the RRS-CN was validated as a culturally adaptive 25-item scale. In the following, MLM results revealed that officiating levels, socioeconomic status, perceived administrator consideration, mentoring, and levels of continuing education significantly predict officials’ sense of community. Additionally, we identified that continuing education, mentoring, and remuneration significantly influences officiating motivation. These findings underscore the importance of fair assignments, mentorship, and ongoing professional development in enhancing job satisfaction and retention. Future explorations are encouraged to extend the analysis to more ecological variables and further investigate their potential effects on systematic partial nesting, enhancing the generalizability and precision of measurement in job satisfaction and turnover studies across diverse cultural landscapes.