Emotional Dissonance and Sickness Absence Among Employees Working With Customers and Clients: A Moderated Mediation Model via Exhaustion and Human Resource Primacy-Reference-Cited by-同舟云学术

Emotional Dissonance and Sickness Absence Among Employees Working With Customers and Clients: A Moderated Mediation Model via Exhaustion and Human Resource Primacy

Published:2018-04-04 Issue: Volume:9 Page:
ISSN:1664-1078
Container-title:Frontiers in Psychology
language:
Short-container-title:Front. Psychol.

Author:

Indregard Anne-Marthe R.,Ulleberg Pål,Knardahl Stein,Nielsen Morten B.

Funder

Norges Forskningsråd

Publisher

Frontiers Media SA

Subject

General Psychology

Reference71 articles.

1. Emotional dissonance in organizations: a conceptualization of consequences, mediators and moderators.;Abraham;Leadersh. Organ. Dev. J.,1998

2. Occupational burnout and medically certified sickness absence: a population-based study of Finnish employees.;Ahola;J. Psychosom. Res.,2008

3. Swedish council on technology assessment in health care (SBU). Chapter 5. Risk factors for sick leave - general studies.;Allebeck;Scand. J Public Health Suppl.,2004

4. Leadership styles, emotion regulation, and burnout.;Arnold;J. Occup. Health Psychol.,2015

5. “Multilevel modeling of complex survey data,” in;Asparouhov;Proceedings of the Joint Statistical Meeting in Seattle,2006

Cited by 15 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Work dynamics in retail industry: Impact of work intensification, high-performance work systems, and emotional exhaustion;Problems and Perspectives in Management;2024-09-02

2. The Impact of Emotional Dissonance on Turnover Intent in Child Welfare Social Work: Test of a Moderated Mediation Model;Child & Family Social Work;2024-05-16

3. Exploring key job demands and resources in Norwegian child mental health services: a cross-sectional study of associations with and relationship between compassion satisfaction, burnout, secondary traumatic stress and turnover intention;Frontiers in Public Health;2024-03-06

4. Emotional dissonance and burnout among child welfare workers: The moderating role of social support from colleagues, supervisors, and organization;Journal of Social Work;2023-03-13

5. To help others or not: A moderated mediation model of emotional dissonance;Frontiers in Human Neuroscience;2022-08-04