Robots engage face-processing less strongly than humans

Abstract

Robot faces often differ from human faces in terms of their facial features (e.g., lack of eyebrows) and spatial relationships between these features (e.g., disproportionately large eyes), which can influence the degree to which social brain [i.e., Fusiform Face Area (FFA), Superior Temporal Sulcus (STS); Haxby et al., 2000] areas process them as social individuals that can be discriminated from other agents in terms of their perceptual features and person attributes. Of interest in this work is whether robot stimuli are processed in a less social manner than human stimuli. If true, this could undermine human–robot interactions (HRIs) because human partners could potentially fail to perceive robots as individual agents with unique features and capabilities—a phenomenon known as outgroup homogeneity—potentially leading to miscalibration of trust and errors in allocation of task responsibilities. In this experiment, we use the face inversion paradigm (as a proxy for neural activation in social brain areas) to examine whether face processing differs between human and robot face stimuli: if robot faces are perceived as less face-like than human-faces, the difference in recognition performance for faces presented upright compared to upside down (i.e., inversion effect) should be less pronounced for robot faces than human faces. The results demonstrate a reduced face inversion effect with robot vs. human faces, supporting the hypothesis that robot faces are processed in a less face-like manner. This suggests that roboticists should attend carefully to the design of robot faces and evaluate them based on their ability to engage face-typical processes. Specific design recommendations on how to accomplish this goal are provided in the discussion.