A Strategies Alignment Approach to Manage Disruptive Events in Collaborative Networks

Abstract

Enterprises of the supply chain are currently embedded in dynamic and turbulent environments, having to deal with the appearance of disruptive events. When an enterprise is affected by a disruptive event, the consequences of the disruption not only impact in the enterprise itself, but also influences on the other partners of the network to which it belongs. Thus, disruptive events exceed the capability of individual actors, impacting on the network performance. Consequently, network partners have to collaboratively make decisions to soften the negative impacts on the performance. In this regard, after a disruption takes place, network enterprises should be aware of activating a set of sustainable and resilience strategies that attenuate the performance loss and reduce the disruption recovery time. Nevertheless, the diverse nature of disruptions means that a wide range of varied and sometimes contradictory strategies can be formulated, resulting in conflict situations among the collaborative network (CN) partners. The current paper proposes an approach that makes it possible to collaboratively manage the strategies to activate when a disruptive event occurs, so that the selected strategies are aligned. The strategies alignment approach, proposed in the paper, makes it possible to select those strategies that have a positive impact, or a minimum negative impact, on the objectives defined, not only in the enterprise itself, but also in the objectives defined by the rest of CN partners. The alignment of strategies makes it possible to reduce the performance level loss when a disruption takes place. Thus, the strategies alignment approach aims at activating those strategies that maximize the performance of the CN, achieving levels of performance equal or higher than the levels previous to the disruption, limiting the adverse effects produced by the disruptive events, and contributing to a more sustainable–resilient CN. Finally, in order to validate the proposal, a case study is presented. The proposed model is validated to deal with a drop in demand due to a political embargo, in a textile CN.