Assessment of Lean Maturity Levels in Industries of the Luanda Region, Angola

Abstract

Due to the context of market competitiveness and the economic and financial crisis, companies need to optimize their production systems, tracking the raw material from the suppliers until the final product arrives to the consumer. The Lean philosophy assumes a relevant role for today’s industries through its concepts and tools, enabling optimization, increasing revenues, and having the principle of not expropriating the environment. This article aims to analyse the level of maturity reached by industries in Luanda regarding the practices and tools of the Lean philosophy. A Lean graphic model was built, measured by the Lean Enterprise Self-Assessment Tool (LESAT) maturity model through qualitative and quantitative research focusing on the statistics of 87 circumscribed industries at Viana Industrial Development Pole in the Economic Special Zone of Luanda region, Angola. Initially was conducted an analysis to see whether Lean practices and tools were used: 5S, OKJust-In-Time, Kanban, Bottleneck Analysis, Jidoka, Kaizen, Poka-Yoke, SMED, Gemba, Heijunka, Value Stream Mapping, Hoshin Kanri, and Andon. The next steps were to analyse the following: customer value analysis; value chain analysis; analysis of the use of the pulled production system; and analysis of the use of the continuous production flow analysis of continuous improvement. The result shows these industries using the Lean philosophy at a very low level of maturity. Only the 5S tool was known and used. The JIT, Kanban, and Bottleneck Analysis were moderately used. Only 50% of Lean practices were used.