A Case Study on Sustainable Quality Assurance in Higher Education

Abstract

In contemporary academia, accreditation stands as a vital process for universities to uphold their reputation and deliver quality education to students. Key Performance Indicators (KPIs) significantly contribute to this process by enabling institutions to assess their performance in crucial areas, such as student outcomes, faculty engagement, and research effectiveness. To achieve sustainable accreditation, universities necessitate a comprehensive data management system capable of handling extensive data and generating pertinent insights. High-quality education remains paramount for academic institutions to equip students with essential professional skills, thereby enabling societal economic advancement. A sustainable quality management system is an innovative approach emphasizing continuous improvement and long-term planning to enhance an organization’s overall performance and maintain a competitive edge within the sector. This paper presents a case study on sustainable quality assurance in higher education, underscoring the importance of KPIs in accreditation and the need for a robust data management system to ensure sustainability. Additionally, it highlights the significance of delivering high-quality education and the role of a sustainable quality management system in realizing this objective.