Blockchain Technology Application Domains along the E-Commerce Value Chain—A Qualitative Content Analysis of News Articles

Author:

Witt Josepha1ORCID,Schoop Mareike1ORCID

Affiliation:

1. Department of Intelligent Information Systems, University of Hohenheim, 70599 Stuttgart, Germany

Abstract

Blockchain Technology (BCT) offers several possible applications in the field of electronic commerce (e-commerce), such as decentralised marketplaces or payments in cryptocurrencies. Even though these applications of BCT have already been explored in the academic literature, a comprehensive collection along the whole e-commerce value chain is still missing. Furthermore, the existing comprehensive reviews are based on the academic literature whilst the evolution and further development of BCT is highly driven by practitioners. Therefore, we aim to understand how and why BCT is used in e-commerce based on a qualitative content analysis of news articles, i.e., we apply scientific methods to content which reports the latest developments in the field. As a result, we describe the multiple application domains of BCT along the e-commerce value chain. Subsequently, we discuss the main underlying principles of BCT usage across all the value chain steps.

Publisher

MDPI AG

Reference214 articles.

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3. Witt, J. (2021, January 23–24). When is Blockchain Technology Valuable?—A State-of-the-Art Analysis. Proceedings of the UK Academy for Information Systems 2021 (UKAIS2021), Online Conference.

4. Nakamoto, S. (2023, July 28). Bitcoin: A Peer-to-Peer Electronic Cash System. Available online: https://bitcoin.org/bitcoin.pdf.

5. Li, Z., and Qiao, G. (2023, January 2–3). Trust Building in Cross-border E-Commerce: A Blockchain-Based Approach for B2B Platform Interoperability. Proceedings of the 22nd International Symposium on Knowledge and Systems Sciences, (KSS 2023), Guangzhou, China.

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