Citizen Satisfaction with Renewable Energy Investments: A Multi-Criteria Satisfaction Analysis

Abstract

To reap the potential of renewable energy investments, many states of the European Union have been enacting policies to attract investments from various actors including citizens. Citizen satisfaction with investments has not been examined so far and, consequently, it is unknown whether the implemented policies are correct. Due to its ability to reveal weaknesses that affect satisfaction, satisfaction analysis may serve as a policy decision making tool, while a higher level of citizen satisfaction may build trustful relationships between citizens and governments and enhance citizen acceptance of renewable energy development plans. The aim of this study was to investigate citizen satisfaction with the state’s actions to facilitate investments in renewable energy sources and to detect the weaknesses of the current investment environment. A representative nationwide citizen sample (n = 1536) was recruited in a country of the European Union (Greece) and the MUlticriteria Satisfaction Analysis (MUSA) method analyzed eight criteria related to RES investments. The analysis indicated a low level of citizen satisfaction, while the most prominent weaknesses involved the licensing process and the policies for mitigating fossil fuel monopolies and improving the competitiveness of renewables. Results from this study point to strategic steps that could address weak policy areas that contribute to low citizen satisfaction.