Where Am I Now? Modelling Disorientation in Pan-Scalar Maps

Abstract

Disorientation is a common feeling for all users of zoomable multi-scale maps, even for those with good orientation and spatial skills. We make the assumption that this problem is mainly due to the desert fog effect, documented in human–computer interaction within multi-scale zoomable environments. Starting with a collection of reported experiences of disorientation, this paper explores this notion from the spatial cognition, philosophical and human–computer interaction perspectives and proposes a model of disorientation in the exploration of multi-scale maps. We argue that disorientation is a problem of reconciliation between the current map view and the mental map of the user, where landmarks visible on the map or memorised in the mental map play a key role. The causes for failed reconciliation are discussed and illustrated by our collected experiences of disorientation.