Digitalization Trend and Its Influence on the Development of the Operational Process in Production Companies

Abstract

The subject of digitization is currently very widely described. Implementing digitization is a complex task and there are many variants of its implementation. The authors of this article asked themselves what current trends affect the digitization of processes and what factors resulting from the characteristics of production enterprises affect the development of operational processes. The CAWI method was used in the study. In the analysis of the results, the following methods were used: Partial Least Squares Path Modeling (PLS), Mood’s Median Test, or visualization using a box plot. The analysis of the results allowed us to conclude that the development of operational processes of production enterprises is related to digitization trends, but this relationship is not direct. It is necessary to link digitalization trends with software development trends. The conducted research also indicated that there are company characteristics that determine the degree of use (absorption) and the perception of significance for digitalization trends. These characteristics are the type of a company and the age of a company.